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Information
Explanation of Pricing & Terms
| Question | Answer |
|---|---|
| How do I book a job? | Just call our team on Free Phone 0800 046 1806, your call will be answered promptly and politely by one of our office personnel who will discuss your requirements. |
| How much will it cost? | Why not give us a call? We'll give you a quick verbal quote over the phone or even visit your house to provide an estimate if we think it's a larger job. It's fast and it's free. |
| Will you do the work for a fixed price? | We normally give you a good idea over the telephone of how long a job is likely to take. You can then book someone in, and when they arrive they will confirm or revise the estimate based on what they find at the job. |
| Can you provide the materials to do the job? | Yes, we are happy to use our time and expertise to find, select and supply the right materials. Any parts/materials supplied by us are fully itemised on your invoice. Some clients, however do obtain their own materials before we arrive, such as tiles for tiling, paint for painting, laminate for flooring, etc. |
| Do your handymen come with all the tools needed for the job? | Yes. All our handymen carry a full range of tools to tackle a huge number of different jobs. They also carry a wide selection of small parts (screws, nails, wall plugs, plumbing connections and so forth). |
| Will you give a set time for doing my job? | When you call our office, we will allocate a morning, afternoon or early evening booking slot. Morning slots are from 8am to 12 noon. Afternoon slots are from 12 noon to 4pm. Early evening slots are 4pm to 7pm. |
| How soon can you do my job? | In busy times, we may need up to five days to book your job in, however most jobs are carried out within 2-3 working days. We can fit in same day work based on availability, which can be checked by phoning our head office. |
| Do you offer a 24 hour service? | Yes, this is a premium service, charged at £65 per hour between the hours of 7.00pm to 7.00am and Saturday mornings and is available by prior arrangement only. A call out charge may also apply. |
| How big a job can you take on? | The majority of
jobs we do generally range from 30 minutes to a day. We can do much
larger jobs lasting several days, for example taking care of a long
'snagging' list for a customer who has just had builders in or
fitting kitchens and bathrooms. We can also provide a full project management on property refurbishment for property developers/landlords and refurbishment after a fire or flood. |
| What if I am not happy with the work carried out after it has been completed? | All customers are invited to inspect and approve the work prior to paying. In the unlikely event that you are not satisfied after our handyman has left, we simply ask you to notify us within 24 hours of completion and we will return and repair free of charge any defects in workmanship. |
| Are you insured for the work that you do? | Yes, we carry £2 million pounds public liability insurance cover. |
| Do you do commercial work? | Yes, we are happy to work with companies on everyday maintenance requirements around the office, shop, pub, restaurant or school. Simply call our office to discuss your job requirements. |
| Why is your service any better than others? | What makes us
different from other handymen you might see in small ads, is that we
promise to come and do the job right the first time. As you can see from our responses above, all our work is fully guaranteed and insured, which gives you total peace of mind when using our handymen. Sometimes you only get one chance to do a job right, so why risk the money you've invested in your DIY materials, let Dial a Handyman take professional care of it for you. |
| What methods of payment can I use? | We accept cash,
cheque and most credit / debit cards.
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| Head Office Dial-A-Handyman 308 Longmoor Lane Aintree Liverpool L9 9BZ |
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